EndSpam Support

Contact us

Write to support@endspam.org about anything: a problem with the app, a question, a correction, a takedown request, a claim on your own number, or a privacy or deletion request.

It helps if you include:

• what you were doing and what happened;
• for the app, your iPhone model, your iOS version, and the app version shown at the bottom of the app's Settings (the gear button);
• for a number or comment, the phone number or a link to its page.

Please don't send passwords, one-time codes, card or bank details, or other sensitive information.

Using the EndSpam AU app

Is EndSpam AU free?

Yes. There are no ads, no subscriptions, no in-app purchases and no account to create.

How do I turn on call blocking?

Open iOS Settings, go to Apps → Phone → Call Blocking & Identification, and turn on every EndSpam switch: EndSpam – Block, EndSpam – Spam and EndSpam – Verified. In the app, Set up call blocking on the Protect tab shows which switches are on and walks you through the steps. Call blocking needs an iPhone; it isn't available on iPad.

Why are spam calls getting through?

Open the Protect tab. If Set up call blocking appears, a switch is off: turn it back on in iOS Settings as above. The tab also shows when the blocking list last updated; tap Update to download the latest one. EndSpam AU blocks and labels numbers the community has reported, so a brand-new scam number can still get through until people report it.

How do I block or unblock a number myself?

Look the number up in the Search tab and tap Block. To unblock it, open My blocked numbers on the Protect tab.

How do I check a suspicious text, email or link?

Open the Scam Check tab, paste or type the message, or pick a screenshot, and tap Check message. You can also tap Share in Messages, Mail, Safari or Photos and choose EndSpam AU, or use the "Check Message for Scams" action in Shortcuts. Scam Check reads messages on your iPhone and doesn't upload them.

Does the app see my calls or messages?

No. iOS matches incoming calls against the list the app downloads, so the app never learns who called you. Scam Check only reads what you give it. Our privacy policy has the detail.

Reports, corrections and your own number

A number is labelled wrongly, or it's my number

Businesses and individuals can claim a number and dispute the reports against it; how claims and disputes work explains the process. You can also email us the number and why the label is wrong.

A comment shows personal information

Email us a link to the page and tell us which comment. Comments that name people or include personal details are edited or removed.

If you've been scammed

If you've paid money or shared card or bank details, contact your bank straight away. Then report it to Scamwatch. Our guide on what to do if you've been scammed walks through the next steps.

Privacy and your data

Unblocking a number in the app also deletes it from our servers. To ask us to delete anything else, email support@endspam.org. The privacy policy and the terms of service have the full detail.